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Quality & accountability

Good care.
Clear information.

Choosing support is an important decision. We make it easy to see our published CQC assessment and understand what it covers.

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Published assessment

Nefid Personnel
Rated Good.

Report published 10 February 2025. Assessment carried out 27 November–10 December 2024.

Read the complete CQC assessment ↗
OverallGood
SafeGood
EffectiveGood
CaringGood
ResponsiveGood
Well-ledGood

Read the findings
in context.

CQC described care from staff who understood people’s individual needs and preferences, and staff who felt supported and had appropriate training. The report also discussed safeguarding arrangements and proportionate quality assurance.

The assessment made one recommendation concerning safe recruitment. Please read the full report for the findings and recommendation in context.

CQC was unable to gather direct feedback from people and relatives during this assessment. If you would like to discuss the quality of our support, please speak with our team.

The rating relates to this CQC-regulated service, including personal care where provided. It is not an endorsement of every service, accommodation or under-18 pathway described on this website.

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Feedback & complaints ↗

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For yourself, someone you love, or someone you support professionally. We’re here to listen.

or call 07380 153362No obligation. Just a helpful conversation.

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