Dignity
Respect for privacy, identity and the choices people make about their lives.
Our story
We care with a passion. For us, that means taking the time to see the individual, understand their world and support the life they want to live.
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Nefid Personnel Ltd brings together domiciliary care and supported living with one shared purpose: helping people live with dignity, choice and a stronger sense of independence.
Our original commitment remains simple: care should be friendly, reliable and attentive to the things that matter to each person. We support people at home and discuss supported living pathways with individuals, families and professionals.
The company was incorporated in January 2020. Our CQC-regulated service is led by registered manager Nontokozo Ncube.
Our values
Respect for privacy, identity and the choices people make about their lives.
Support that works with a person’s strengths and makes space for progress.
Time to listen, build understanding and work with the people who matter.
Clear plans, openness to feedback and a willingness to reflect and improve.
In the assessment published on 10 February 2025, CQC rated Nefid Personnel Good overall and in each of the five key areas. The report recognised staff knowledge of people’s preferences, training and support. It also made a recommendation about recruitment.
We link to the full assessment so you can read the findings in context.
Explore our quality information ↗A conversation is a good place to start
For yourself, someone you love, or someone you support professionally. We’re here to listen.